It’s what we believe and we centre our care and support around this belief. Personalised care is something we deliver to all our people: our residents, our workforce, our relatives. By supporting each individual to achieve their own personal goals, large or small, we are able to promote emotional and physical wellbeing for all.
Our Process During Admission
As an organisation, we pledged to continually invest in our people and our company. As a result, our people invested in us and helped create a culture of healthy day to day attitudes, behaviors and work ethic.
When Robert Kilgour launched Renaissance in 2004 with three homes in the Edinburgh area, he was proud to offer 80 beds and a team of 100 caring staff.
"It's really nice here. Its like home. I like having company and the like the cat. If there's a cat in here, I will take it and you've had it. I like to sit back and watch you all."
"It's brilliant when you get a good laugh. We’re really happy here at the home, we’re actually all buddies."
"I like it here for several reasons. Number 1 it's very friendly. Number 2 I don't feel like I have to run all the time."
"I like it here because it keeps me warm and the people are all very nice. I like using the face thing (FaceTime) to keep up with the church."
"I like it here and getting everything done for me. I like to try help when I can. Everyone is so lovely and takes care of me."
"I like having my meals put in front of me. I really like the staff. They are so friendly and helpful and take the time to get to know me."
"I can relax. I like to sort out my pictures and keep busy. I enjoy dusting and tidying up."
Our People are the heartbeat of the organisation. Our residents, relatives and workforce are the ones who light up our homes and create happy, vibrant and loving environments to live and work in. Hearing their views, thoughts and feelings help us to continually develop.
Delivering person-centred care to our workforce is equally as important to us as our care for our residents. We aim to nurture and support talent whilst being flexible and understanding of individuals need and ambitions.